Privacy Policy
Effective Date: January 15, 2025
At Appmacboost, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website creation services and educational platform. We operate under Swiss data protection laws and follow strict privacy standards.
1 Information We Collect
We collect different types of information depending on how you interact with our services. Some data you provide directly, while other information is gathered automatically through your use of our platform.
Personal Information You Provide
When you sign up for our courses, contact us, or use our website creation services, you might share:
- Name and email address for account registration
- Phone number if you choose to provide it for contact purposes
- Payment information processed through secure third-party providers
- Project details and website content you create using our tools
- Messages and communications you send through our contact forms
Automatically Collected Data
Our systems log certain technical information to improve service quality and security:
- IP address and general location data
- Browser type, device information, and operating system
- Pages visited and time spent on our platform
- Referring website and search terms used
- Cookies and similar tracking technologies (see our cookie preferences)
2 How We Use Your Information
We process your data for specific purposes that relate to providing and improving our services. Here's what we actually do with the information:
Purpose | Details |
---|---|
Service Delivery | Creating and managing your account, processing course enrollments, delivering educational content |
Communication | Sending course updates, responding to inquiries, sharing relevant educational resources |
Platform Improvement | Analyzing usage patterns, fixing technical issues, developing new features |
Security | Preventing fraud, protecting against unauthorized access, maintaining system integrity |
Legal Compliance | Meeting Swiss regulatory requirements, responding to legal requests |
We never sell your personal information to third parties. Your data is used solely to provide the services you've requested and improve your experience with Appmacboost.
3 Data Storage and Security
Your information is stored on secure servers located within Switzerland and the European Union. We use industry-standard encryption and security measures to protect your data from unauthorized access.
Security Measures We Implement
- SSL/TLS encryption for data transmission
- Encrypted database storage with regular security audits
- Access controls limiting employee data access to necessary personnel only
- Regular backups with secure off-site storage
- Firewall protection and intrusion detection systems
While we take reasonable precautions, no internet transmission is completely secure. We encourage you to use strong passwords and protect your login credentials.
4 Your Rights Under Swiss Law
Swiss data protection law (Federal Act on Data Protection - FADP) gives you specific rights regarding your personal information. Here's what you can do:
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide this in a structured, commonly used format within 30 days of your request.
Correction and Updates
If any information we have is inaccurate or outdated, you can ask us to correct it. You can also update most information directly through your account settings.
Deletion Rights
You may request deletion of your personal data, subject to certain legal exceptions. We'll delete your information within 30 days unless we have a legitimate reason to retain it (such as completing services you've paid for or complying with legal obligations).
Restriction and Objection
You can object to certain types of data processing or request that we restrict how we use your information. We'll honor these requests except where we have compelling legitimate grounds to continue processing.
To exercise any of these rights, contact us using the information at the bottom of this page. We'll respond within 30 days and verify your identity before processing requests.
5 Sharing and Third Parties
We work with a limited number of trusted service providers who help us operate our platform. These partners only receive the minimum data necessary to perform their specific functions.
Service Providers We Work With
- Payment processors for handling course payments (they never share full payment details with us)
- Cloud hosting providers for secure data storage
- Email service providers for sending course materials and updates
- Analytics tools to understand how people use our platform
All our partners are contractually obligated to protect your data and use it only for the purposes we specify. We carefully vet third parties before working with them.
When We Must Disclose Information
In rare cases, we may need to share your data to comply with Swiss legal requirements, respond to valid legal processes, or protect the rights and safety of Appmacboost, our users, or others.
6 Cookies and Tracking
We use cookies and similar technologies to improve your experience on our site. Most are essential for basic functionality, while others help us understand usage patterns and improve our services.
Types of Cookies We Use
- Essential cookies required for login and account access
- Functional cookies that remember your preferences and settings
- Analytics cookies to understand how visitors interact with our platform
You can control cookie preferences through your browser settings. Blocking certain cookies may affect your ability to use some features of our platform.
7 Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods:
- Account information: Retained while your account is active, then deleted within 90 days of account closure
- Course progress and materials: Kept for 3 years after course completion to allow you to reference past work
- Payment records: Stored for 10 years to comply with Swiss financial record requirements
- Communication logs: Deleted after 2 years unless needed for ongoing support issues
- Analytics data: Anonymized after 18 months and retained for statistical purposes only
If you request deletion of your account, we'll remove your personal data according to these timelines, except where longer retention is legally required.
8 International Data Transfers
While we primarily store data within Switzerland and the EU, some of our service providers may process information in other countries. When this happens, we ensure appropriate safeguards are in place.
We use standard contractual clauses approved by Swiss authorities and only work with providers in countries with adequate data protection standards. Your rights remain protected regardless of where data is processed.
9 Children's Privacy
Our services are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss appropriate arrangements.
If we discover we've inadvertently collected data from someone under 18, we'll delete it immediately.
10 Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The date at the top of this page shows when we last updated the policy. We encourage you to review it occasionally to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, reach out to us:
Address: Kernstrasse 57, 8004 Zürich, Switzerland
Phone: +41 52 202 09 20
Email: contact@appmacboost.net
We typically respond to privacy inquiries within 48 hours during business days. For urgent matters related to data breaches or security concerns, please call us directly.